We love our employees at Preferred and are so happy when they get positive feedback from our clients. Here is a recent comment on Rachel in our Maintenance Department. Way to go Rachel!
"Hi Robert,
Rich and I just wanted to tell you
what a good experience we have had getting to know all of the folks at
Preferred, including Rachel Hansberger.
We have signed a contract with you
all that Rachel put together for us for ongoing maintenance. She listened very
well and took our suggestions to heart regarding what we wanted done and how
frequently we wanted the maintenance. Moreover, she is knowledgable about your
products and makes helpful suggestions for problem
solving.
She has always been totally
professional, prompt and courteous, and we look forward to working with her for
some time to come.
You are lucky to have someone who
is so knowledgable about customer service in a service industry. You all have
lots of competition. Rachael clearly gives you a leg up on meeting or beating
the folks you are up against.
We are hoping that we are able to
maintain our relationship with Preferred through Rachel and you
both."
~Susan H
Way to take care of our number one priority. The customer.
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