"This is an overdue note to say thank you for the services provided by Preferred Landscape and Lighting. Last year, when I approached you for landscape services for my home, I had planned on improving the look of landscape in the front and back yard, updating the lighting and irrigation, and most significantly, adding an outdoor pergola and fireplace area. I was intent on having this finished in time for our annual Halloween party. Not only was it finished on time, but you even helped me hang my outdoor lights and decorations right before the party! And the revision of the front porch and addition and artistic placement of large pots, suggested in the landscape design, was something I had not envisioned, but it turned out beautifully.
In the past year, the outdoor fireplace and pergola area has become an important extension of our home life. I have enjoyed a glass of wine with my friends on many a pleasant evening, and my son has loved having the area as a place for he and his friends to hang out by the fireplace and chat.
This year, terrible weather hit San Antonio on the day before Halloween, with heavy rains and storms. My regular maintenance service on Halloween day was canceled early in the morning because of the heavy rains. Fortunately for our annual party, the weather actually cleared by about 10 AM and we had the best weather ever for that evening. But I was in a bit of a panic, with all the preparations that had to be completed for the party. The weather the night before had blown tree debris all over the back porch and pergola areas, and when Rachel called to tell me services were canceled and that the crews had been told they could leave, I told her about the party plans. She immediately offered to help….the major concern was just blowing off all the debris and cleaning up, so she came over herself to take care of that, allowing me to concentrate on the rest of the preparations for the party.
Most recently, the water feature and lighting installed in the atrium outside the master bath has completely transformed the whole bathroom…so much more pleasant for the large window to look out on that than the unkempt area that was there before!
I sincerely appreciate the prompt and considerate service provided by you personally, and by all the folks at Preferred Landscape and Lighting. My initial decision to work with Preferred was on the basis of great reviews from a good friend of mine, and I can add my positive experiences to his. Thanks for all you’ve done for me over the past several years! Best, Susan"
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