A comment that had to be shared...

Here is a recent comment we had posted to a Testimonial Tuesday blog posting earlier this month.  It was such a great kuddos to our employees for going above the call of duty that we had to share with those who may have missed it!  It also displays a capability that many don't know about Preferred - not only do we create great water features for our clients but we can assist in cleaning and repairing them as well.

"I want to compliment Augustine, and Helper, for coming to our home...earlier than appointed, on a Saturday morning and finding the reason that our pond was losing water.
Lots of water.
After working around the entire bog, they discovered, that the roots from the Monster Taro plant, had forced the edges of the liner to collapse.
They removed the entire plant...I hope... whose root ball was enormous, and the water level has remained the same since.
They were thoughtful and enjoyable to have.
We are so glad for the help.
Thanks,
Laura
p.s. I am very happy with the job that these two gentlemen did and understand that there is a gift certificate from the company, coming their way!"

Testimonial Tuesday

Here is recent feedback from a client who had Preferred Landscape and Lighting redo her landscaping and install LED lighting.

"Due to a fire at my house, the entire yard ended up being a construction site as the house was being rebuilt.  Preferred came in and totally redid the landscaping. I was extremely impressed with how they cleaned it up, established new drainage (better than I had before) and gave me a beautiful yard of no grass, but gravel walkways, flowering shrubs and plants and strategically placed large boulders.  I can see that the new drip irrigation system is already saving me money.  Every single person who came to work was polite, accommodating and ready to work when they arrived. I am totally pleased with the end result and would recommend this company to anyone which I have been doing as friends and neighbors ask who did the new landscaping.  Thank you Preferred Landscaping and Lighting!" Joyce C

Testimonial Tuesday

"Dear Robert,
Thanks so much for the work in our yard, etc.  Everyone was very professional and courteous.  And most of all the yard looks great.  Hope to call on you again."
~Evelyn and Paul

Testimonial Tuesday

"I was very pleased with your people that came and did my landscape job.  They did a professional job.  I would recommend Lalo Esqueda, Jose Garcia and Luis Vasquez for any future jobs and would use them again on any job I would need." ~Leigh P

Testimonial Tuesday - Lighting Department!

We got this online review last week we wanted to share with you.  It is from a longtime client we have had and was regarding some recent landscape lighting work she had done.

"I am an existing customer and would like to compliment Agustine on his good work.  He is always easy to communicate with and does an excellent job.  Thank you." ~Patricia T.

Agustine has been our team leader of the landscape lighting crew for several years and does an excellent job with not only the lighting work but with customer service too!

Another Happy Customer for Tree Care!

Here is a recent testimonial we received from one of our long time clients on her most recent experience with our arborists...

"Diego, Julio and Frank were the tree specialists who worked on my trees.  They were polite, respectful, attentive to every detail and request and did all the tree trimming with care.  They were professionals whom I would use again in the future and recommend to others." ~Cheryl R.

Testimonial Tuesday

We received a call from one of our Rain Sensor Customers about the professionalism and awesome customer service that our irrigation specialist, Chris Patton, displayed. She said that he was there before she arrived ready to install the rain sensor and had excellent customer service skills.

Keep up the great work Chris!!!!

Customer Testimonial

Here is some customer feedback for one of our clients who has come back year after year with new projects for us.  

 "Alan, I just wanted to let you know how happy we are with our landscaping from Preferred. Your workers did an excellent job and were very professional throughout the entire project. We have entertained twice since it's completion and everyone was impressed with your work. We will definitely use Preferred for future projects!" -JG

Testimonial Tuesday

The following is an email we received from another happy customer! 

 

"Just a quick note to tell you how pleased we are with your landscaping crew. They arrived on schedule yesterday, did an enormous amount of work, and did a splendid job cleaning up their portion of the work site at the end of the day...the guy sweeping my driveway was awesome! All of them were respectful and friendly toward me and my two children."

Kuddos to our Commercial Maintenance crews!

Our maintenance crews have been busy!  The following is a comment we received from the managers at Privilege Creek Estates in Boerne.

"I wanted to tell you that your crew did a great job, it looks 100% better out here.  Please thank them.  I will have them back in the spring.

Shanda 
Privilege Creek Estates

Short, Simple and to the point!

Here is a comment from a recently completed residential job.  We will put up some after pictures later this week.

"Everything came out as planned.............you meet my expectations.......it looks great!" ~Ken C.

Compliments for Preferred Tree Care services

We just had our annual tree trimming service completed by your crew and we want to take this opportunity to extend a sincere compliment on the work that they have done.  In spite of occasional rain showers throughout the day, your crew continued with their work (in the rain).  They were very thorough with their work and did not hesitate to make requested adjustments to trimming on certain trees.  Their attention to detail provided a welcome feeling of confidence in the work that they were doing.

As always it is a pleasure to work with you and your crew with our annual tree trimming service.

Thanks for a job well done.

Ken Chorn

Testimonial from Highlands Ranch

The following is a quick email we received from one of our commercial maintenance customers, Highlands Ranch Properties.

Thanks again - it really looks 100% better! 

Overall though, everything is looking great! Thanks!

Carolyn  Bentzinger

Highland Village

Testimonial Tuesday

"I am very pleased with the work performed by Agustin and his helper last Friday on my water feature. They were very thorough and knowledgeable. I know that Agustin has been working on my property for over 6 years and every single time he has shown the utmost professionalism and courtesy which makes us, your customers, feel very special.  He is an excellent example of a 'model employee'.  Thank you for everything." ~Heberto G.